INFINITE STUDIOS's Privacy Policy

Infinite Studios - Privacy Policy

Last Updated: 20/11/2024

Infinite Studios ('we', 'us', or 'our') values your privacy and is dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you access or use our website, digital products, and services, including our Discord bot, Infinite ('the Bot'). By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information to provide and improve our services, including the Bot, and to deliver a seamless user experience.

1.1 Information You Provide

• Account Information: When you use our services or interact with the Bot, you may provide data such as your username, email address, and payment details (if applicable).
• Support Requests: Any additional information you provide when contacting us for help or inquiries.

1.2 Information Collected Automatically

• Bot Usage Data: The Bot may collect server-related data, such as server IDs, user IDs, and message logs, to provide its functionality. This data is not shared or sold to third parties.
• Website and Product Usage: Information such as your IP address, device type, and browsing patterns when interacting with our website or digital products.
• Cookies and Similar Technologies: Our website uses cookies to improve functionality, enhance user experience, and analyse usage. You can manage cookies via your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

• To deliver, maintain, and improve our services, including the Bot and other digital products.
• To personalise your experience, such as customising bot features based on server preferences.
• To process payments and manage subscriptions.
• To communicate with you regarding updates, promotions, or support inquiries.
• To ensure security, prevent misuse, and comply with legal obligations.

3. Sharing Your Information

We prioritise your privacy and do not sell or share your personal data for marketing purposes. However, we may share data in the following situations:

• Service Providers: With trusted third parties that assist in providing our services, such as hosting providers or payment processors.
• Legal Requirements: If required by law or in response to valid legal requests (e.g., subpoenas or court orders).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant entity.

4. Data Security

We use industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. While we strive to keep your information secure, no system is entirely foolproof, and we cannot guarantee absolute protection.

5. Data Retention

We retain data only as long as necessary to provide our services or as required by law. For example:

• Bot Data: Server-specific data is retained as long as the Bot remains active in a server. You may request data deletion by removing the Bot or contacting us.
• User Data: Personal information is retained until your account is deleted or upon your explicit request.

6. Your Rights

You may have the following rights regarding your data, depending on your location:

• Access and Correction: Request access to or correction of your personal data.
• Data Deletion: Request the deletion of your data, subject to applicable laws.
• Restrict Processing: Restrict the processing of your data in certain circumstances.
• Withdraw Consent: Withdraw consent for data processing where applicable.

To exercise these rights, contact us at the email address provided below.

7. Children's Privacy

Our services, including the Bot, are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we become aware that such data has been collected, we will delete it promptly.

8. Third-Party Integrations

The Bot may integrate with third-party services (e.g., APIs for enhanced functionality). We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and the 'Last Updated' date will be revised. Continued use of our services or the Bot after updates constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Infinite Studios
Email: [email protected]

By using our digital products and services, including the Bot, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.